National Planned Maintenance Services for the Leisure Sector
Reliable, discreet and compliant maintenance for hotels, spas, and leisure facilities across the UK.
At JCW, we provide tailored compliance, maintenance and installation services for hotels, resorts, spas and leisure venues across the UK. Whether managing a single boutique hotel or a nationwide chain of properties, our experienced teams deliver proactive, guest-sensitive support designed to keep your facilities safe, efficient and always guest-ready.
With regional offices in Cambridge, Cardiff, Bristol, Leicester, Ipswich and Leeds, and engineers working across England, Scotland and Wales, we have decades of experience supporting major hotel groups and leisure operators. We understand the specific operational pressures faced by hospitality providers, from variable room occupancy to managing facilities such as gyms, pools, bars and conference suites and we tailor our services accordingly.
The hotel and leisure industry operates around the clock. That means maintenance must be discreet, responsive, and above all, reliable. Our engineers are trained to work in guest-facing environments with minimal disruption, upholding the professional standards your brand expects. Whether you require compliance-led PPM, emergency support or efficient installation of energy systems, JCW is here to deliver it with precision.
With national coverage and a four-hour response time, JCW helps ensure that your hotel or leisure facility remains compliant, operational and welcoming - every day of the year.
Our Hotel and Leisure Maintenance Services Include:
Planned Preventative Maintenance (PPM)
JCW’s PPM programmes are designed to keep hospitality and leisure facilities running safely, compliantly and without disruption. By carrying out regular checks on key systems including HVAC, lighting, fire safety and water hygiene, we help prevent breakdowns, support guest comfort and ensure full compliance with statutory regulations across your estate.
Electrical Inspections and Compliance Testing
JCW’s NICEIC-registered engineers carry out planned and reactive electrical maintenance for hotels, spas, and leisure venues, including EICRs, PAT testing, emergency lighting checks and fault diagnosis. We ensure compliance with BS 7671 and help maintain safe, reliable electrical systems across guest-facing and back-of-house areas.
Air Conditioning Installation, Servicing and Repair
JCW provides expert installation and planned maintenance of air conditioning systems to ensure year-round comfort, energy efficiency and full F-Gas compliance. Our servicing supports consistent climate control in bedrooms, spas, treatment rooms and public areas, reducing the risk of breakdowns and keeping guests comfortable in every setting.
Heating and Boiler Installation and Maintenance
JCW delivers professional gas servicing and boiler installation to ensure reliable, efficient heating across guest rooms, wellness areas and communal spaces. Our Gas Safe engineers carry out planned maintenance, annual safety inspections and system diagnostics, all in line with current Gas Safety Regulations, helping you maintain comfort and compliance throughout your facility.
Read more about our heating and gas maintenance services here >>>
Fire Alarm, Emergency Lighting and Life Safety System Installation and Servicing
JCW installs and maintains fire detection, emergency lighting and life safety systems to ensure safe and compliant operation throughout your hotel or leisure facility. Regular servicing helps meet regulatory obligations and ensures system reliability, protecting guests, staff and premises at all times.
Lighting Repairs and Lamp Replacement
A well-lit environment is essential for creating a welcoming atmosphere in guest rooms, lobbies, dining areas and leisure facilities. JCW provides responsive lighting repairs and scheduled lamp replacements to ensure your spaces remain safe, ambient and professionally presented. We also offer energy-efficient lighting upgrades to support sustainability goals and reduce running costs.
Water Hygiene and Legionella Risk Management
JCW provides routine monitoring, testing and maintenance of water systems to help hotels, spas and leisure facilities manage legionella risk and remain fully compliant with health and safety legislation. Our services ensure safe, hygienic water across guest rooms, showers, pools and spa areas, supporting duty holders in meeting their obligations under ACoP L8.
Fabric Maintenance and General Repairs
JCW delivers routine fabric maintenance and responsive repairs to keep walls, floors, finishes and fixtures in excellent condition. From cosmetic touch-ups to essential remedial works, we help maintain a clean, professional appearance throughout guest areas, wellness spaces and back-of-house facilities, ensuring your environment reflects the quality and standards of your brand.
Reactive Call-outs and 24/7 Emergency Support
Unexpected faults can disrupt guest comfort, compromise safety and impact reputation. JCW provides rapid-response reactive maintenance and 24/7 emergency support to restore essential services quickly and discreetly. Our nationwide engineering team is on hand to resolve urgent issues with minimal disruption to guests and staff.
Read more about how we provide our contracted clients reactive support here >>>
Installation and Fit-Out Projects for Hotels and Leisure Facilities
JCW specialises in the design and installation of mechanical and electrical systems for hotels, spas, resorts and leisure venues. With extensive experience delivering complex HVAC, ventilation and energy solutions, our project teams offer flexible, innovative installations tailored to the specific needs of guest-facing environments, whether the priority is energy efficiency, thermal comfort or seamless delivery.
In addition to HVAC systems, we also install electrical infrastructure, R32 air conditioning upgrades, solar PV solutions, and commercial gas heating systems. Our collaborative approach ensures smooth coordination between designers, engineers and on-site teams, helping deliver projects on time, to specification and with minimal disruption to ongoing operations.
Why Choose JCW?
Nationwide Coverage: We operate across the UK with mobile engineers strategically located to provide responsive support and consistent service across your hotel or leisure estate.
Hospitality and Leisure Expertise: With years of experience working in guest-facing environments, our teams understand the importance of discretion, professionalism and minimal disruption.
Sustainability-Focused Solutions: Our maintenance and installation services are designed to improve energy efficiency, reduce environmental impact and support your sustainability goals.
Accredited and Reliable: All work is carried out by fully qualified engineers, in compliance with British Standards and the latest industry regulations, ensuring peace of mind at every stage.
Trusted by Leading Leisure Brands
“From the request to quote through to completion, JCW consistently deliver projects with professionalism and care. Their Installations Manager takes full ownership from start to finish, and the on-site team are diligent, courteous and respectful of our staff and guests. The quality of work is always high, and their competitive pricing never compromises the service delivered.”
— Regional Maintenance Manager, National Leisure Operator“JCW deliver an excellent level of service. Their engineers are professional, polite and always mindful of our guests. Their work is completed with minimal disruption, which is exactly what we need.”
— Facilities Manager, UK Hotel Group“We’ve worked with JCW across several leisure venues and have always been impressed with their responsiveness and attention to detail. Their support has been invaluable to our operations.”
— Operations Lead, National Leisure Provider
Tailored Contracts to Suit You
Our service contracts are built around the operational needs of hotels, spas and leisure facilities, offering flexibility, assurance and nationwide coverage.
Fixed-Term or Rolling Agreements
Choose between structured long-term contracts or flexible rolling options to suit your business model.Multi-Site National Support
Receive consistent service across every location in your hotel or leisure portfolio, no matter the size or geography.Compliance-Led PPM Scheduling
Stay ahead of statutory obligations with proactive, planned maintenance aligned to key systems and regulatory requirements.Emergency Reactive Support
Fast, reliable response when urgent issues arise, minimising disruption to guest experience and operational continuity.
