M&E Building Compliance
  • Home
  • Core Values Company Staff History Accreditation Business Partners Environmental Commitment Health and Safety Corporate Social Responsibility Client Testimonials JCW Case Studies JCW Publications
  • Why Work for JCW Job Opportunities
  • Air Conditioning Maintenance Electrical Testing & Inspections Statutory Compliance Fire Safety Services Gas Maintenance Building Fabric Handy Person Services Commercial Disaster Recovery Building Energy Inspections 24/7 Service Desk & Reactive Support
  • Mechanical Installation Services Air Conditioning Installation Commercial Heating Ventilation Installations Electrical Minor Works Fire Safety Equipment Energy Management Projects
  • Commercial Properties Retail and Showroom Portfolios Hotel and Leisure Portfolios Public Sector Educational Facilities Core and Shell Industrial Building Services
  • Contact us
  • Blog
M&E Building Compliance
  • Home/
  • About us/
    • Core Values
    • Company Staff
    • History
    • Accreditation
    • Business Partners
    • Environmental Commitment
    • Health and Safety
    • Corporate Social Responsibility
    • Client Testimonials
    • JCW Case Studies
    • JCW Publications
  • Careers/
    • Why Work for JCW
    • Job Opportunities
  • Our Services/
    • Air Conditioning Maintenance
    • Electrical Testing & Inspections
    • Statutory Compliance
    • Fire Safety Services
    • Gas Maintenance
    • Building Fabric Handy Person Services
    • Commercial Disaster Recovery
    • Building Energy Inspections
    • 24/7 Service Desk & Reactive Support
  • Projects/
    • Mechanical Installation Services
    • Air Conditioning Installation
    • Commercial Heating
    • Ventilation Installations
    • Electrical Minor Works
    • Fire Safety Equipment
    • Energy Management Projects
  • Sectors/
    • Commercial Properties
    • Retail and Showroom Portfolios
    • Hotel and Leisure Portfolios
    • Public Sector
    • Educational Facilities
    • Core and Shell
    • Industrial Building Services
  • Contact us/
  • Blog/
customer-checklist.jpg
M&E Building Compliance

JCW Energy Services | Local Response | National Coverage

Client Testimonials

Building customer relationships and understanding our customers needs requires individual attention and gaining customer loyalty is our ultimate goal.  

M&E Building Compliance
  • Home/
  • About us/
    • Core Values
    • Company Staff
    • History
    • Accreditation
    • Business Partners
    • Environmental Commitment
    • Health and Safety
    • Corporate Social Responsibility
    • Client Testimonials
    • JCW Case Studies
    • JCW Publications
  • Careers/
    • Why Work for JCW
    • Job Opportunities
  • Our Services/
    • Air Conditioning Maintenance
    • Electrical Testing & Inspections
    • Statutory Compliance
    • Fire Safety Services
    • Gas Maintenance
    • Building Fabric Handy Person Services
    • Commercial Disaster Recovery
    • Building Energy Inspections
    • 24/7 Service Desk & Reactive Support
  • Projects/
    • Mechanical Installation Services
    • Air Conditioning Installation
    • Commercial Heating
    • Ventilation Installations
    • Electrical Minor Works
    • Fire Safety Equipment
    • Energy Management Projects
  • Sectors/
    • Commercial Properties
    • Retail and Showroom Portfolios
    • Hotel and Leisure Portfolios
    • Public Sector
    • Educational Facilities
    • Core and Shell
    • Industrial Building Services
  • Contact us/
  • Blog/

JCW Client Testimonials

Featured
Client Testimonial

Our clients make it all possible

Customer satisfaction is at the heart of what we do and our relationship between our customer and our organisation is, therefore, an all important one.

Building customer relationships and understanding our customers needs requires individual attention and gaining customer loyalty is our ultimate goal.  

We can tell you that we can provide you with an excellent, bespoke service but we thought our clients would be able to do this better themselves...

Leave a testimonial
University of Bristol British Transport Police University of Leicester MBDA CBRE Logo Arqiva.png Watches of Switzerland Admiral.jpg engie-logo.jpg Npower OCS Group UK gala buzz.png AKA SAFRAN Messier-Bugatti-Dowty Tiger Retail G4S Blackpool Carers Centre OU_Wales_Logo_Dark_Blue.jpg
 

“Thank you for putting me in touch with JCW last week. Julian and his team provided an outstanding service with call outs and support over the weekend of 16th -18th July.

They provided portable units to get us out of trouble over the hot weekend and their engineer attended Friday, Saturday and Sunday to help us out.

Last week they provided a quote to replace all three AC units in the server room and had them installed and up and running by Friday.

I have spoken to Julian, several times in the past week and he must dread seeing my number come up on his phone now, and said that I would let you know of the great service they provided to us so thanks again for putting me in touch.”

-Jeff Walker, Engineering Supervisor

CBRE Main Contractor

“I just wanted to send my personal thanks to your teams for the AC install that has been completed over the last 3 days in Hemel. The client was very happy with the end result and how you managed to include the power install at the last minute.

Many thanks for your patience and understanding last week when we thought this job wasn’t actually going to happen!! The advice you promptly gave to us all when asked many questions was thorough but to the point and without that level of professionalism, I doubt the job would have gone ahead this week as planned.

Great work everyone and please pass my thanks onto your engineers who attended!! ”
— Natalie Darnes, Account Manager
OCS Main Contractor

“I would like to pass on my thanks for the work your guys did on site. Both the install and the work you completed on the Stulz unit.

The install proved more difficult than expected and our customer changed the job after you started, your engineers dealt with this really well and completed the work to a very high standard. This in turn looks really good on Engie. Our customer is really happy with what you have done and the way the guys conducted themselves on site. As you know our customers expect a very high standard, your guys met this and exceeded it. I do think they need to be told it hasn’t gone unnoticed.

With regards to the Stulz install again your guys were amazing on site, they completed the work to a very high standard and conducted themselves very well. We have had the Stulz engineer commission the system and he asked who completed the work, after telling him JCW, he commented that the install was “spot on” and JCW always do a great job. Andrew has been on site a lot and he always completes his work to an exceptional level, his level of knowledge is first class. Andrew’s high level of workmanship has been noted by Engie, our customer and Stulz themselves and again I think he needs to know that it hasn’t gone unnoticed.

Thank you again for all your hard work, we look forward to working closely with you gain in the future.”
— Richard, Maintenance Supervisor
Main Contractor Engie

“The install of the AC units in Ashton by Mick Stevenson and the team was one of the most difficult we have experienced for a number of years. Due to some external issues with anti-social behaviour, theft of equipment and potential for more losses for the business we decided to decommission a chiller and use JCW to install multi-split units in a trading bingo club. The team delivered a quality install in some difficult circumstances, identifying the person who vandalised the previous system and through their diligence and consideration for the client they altered the design and location of the external units to prevent further theft. The works were disjointed from our side due to these issues, yet the installation team adapted to the situation and delivered, as always, a high quality of install to the same cost, with the only variation in the contract down to the relocation of the external units at high level.

Finally, to sum up the after service, Mick and the team kept in touch with the General Manager, set up the controller and advised on how to operate this and kept in touch for the following few weeks to iron out a few operational issues within the site”
— Richard, Head of Maintenance
gala buzz.png

“JCW Energy Services recently fitted a much needed air conditioning system in our main function room at Torpoint Athletic Football Club. During busy functions the room was getting extremely hot, causing slippage issues on the dance floor due to perspiration. We were also having to open the windows to ventilate the room but this was causing noise disturbance for nearby residents.

JCW came and surveyed to assess the requirement and shortly after quickly and efficiently installed a brand new air conditioning system. This has proved to be fantastic! We can hold large scale functions without having to open the windows, hence residents aren’t disturbed and the room itself is a much more pleasant environment for all attending. We can maintain a comfortable temperature whatever the weather outside.

We would definitely recommend JCW Energy Services to anyone looking for an efficient company and an efficient system.”
— Paul, TAFC Chairman
torpoint logo TAFC

“We were looking to work with a reliable HVAC installations company and JCW were recommended to us by a mutual acquaintance. Following initial discussions and site meetings we agreed terms and they commenced the project.

JCW have proved themselves to be extremely reliable and professional. The installation was completed within the agreed timescale and the handover and training with the end user on this new system was conducted with the same professionalism.

We are very pleased with the service we have received from JCW and we will definitely consider them again for future HVAC installation projects.”
— Nigel, Allen Commercial Interiors
Allen-Commercial-Interiors-Web client

“On behalf of all at Chuckle we would like to thank the Vinci Foundation and all at JCW Energy Services. We now have an amazingly warm and comfy Chuckle House that can also be cooled too! I can’t tell you what a difference this is going to make to us all but especially the children, its simply wonderful. A very heartfelt thank you to you all, its almost too silly to say but since moving into the Chuckle House an important dream has been a warm environment for our kiddies, thank you for realising that dream.

We would also like to say how amazing the gentlemen who installed the system have been. Not only were they super quick and efficient, but were amazingly accommodating as they worked around our show preparations and were very considerate to the needs of our young people who were attending during the time. An incredible team, and they even washed up their tea cups! Thank you.”
— Sara Christie, Director at Chuckle Productions
chuckle productions jcw client

“Trinity Mirror PLC have a large property portfolio all over the UK and use a number of trusted contractors to undertake refurbishment works of all types around the country. The relocation of the Leicester Mercury HQ to new premises in Leicester town center required a comprehensive and complex refurbishment, using all trades, very tight time scale and (of course) budget; Trinity Mirror company policy is to use as far as possible local contractors, JCW being a local contractor highly recommended by Leicester Government Council was the obvious choice and was appointed.We can confirm that they have scored highly on all the requirements. JCW have become a Trinity Mirror TRUSTED CONTRACTOR.

They have subsequently carried out other similar local works and in the process of putting costs together for a further large project.

Well done JCW.”
— John Steele, Group Architect - Deputy Group Services Director
client trinity mirror

“We are delighted with the air conditioning that has recently been installed. We were given a demonstration on the use of the appliance by JCW engineers and been left an Operational Manual.

I have to commend the gentlemen who worked on the job. There was minimal disruption to us and they were very tidy, even hoovering up after themselves!”
— Christine, Mappin & Webb
jewellery retailer ac installation JCW

“I am writing to express my thanks for the support you have given to our organisation by donating and installing lighting in our previously dark car park and garden area at Beaverbrooks House.

The lighting has completely transformed our outside space into a safe place for our young and adult carers to now use for a variety of respite activities, during the evening.

I would like to thank you for sending Pete to carry out various other essential electrical projects, which without your generosity, wouldn’t have been completed. He was a pleasure to work with.

Once again, thank you so much for your support and for being part of our Blackpool Carers Centre ‘family’.”
— Faye Atherton, Head of Services at BCC
Blackpool Carers Centre JCW Client

“I have been dealing with the running of Caxton House and various other buildings for OCS for 39 years and have had many different contractor dealing with the maintenance. I found this company to be one of the best nothing was to much trouble for them and they fixed this outstanding problem that two companies have failed to do. Then if that was not enough they give me a courtesy call to check that this was OK.

First class service hopefully we will be dealing with them in the future.”
— Ann, OCS
ocs

“When we first decided to buy The Ship we knew that the existing HVAC system was in parts obsolete with the remaining just inadequate and the whole system would need upgrading. New tenants were keen to move in so we also had limited time in which to make the drastic changes that were required. We needed a company that would be able to design, install, commission and maintain a far more energy efficient and sustainable system and be able to do this in a very short space of time.

JCW Energy Services was a perfect fit. To finish a project of this size in the tight timescale given, I applaud their speed, organization, engineering team and work ethic.”
— Managing Director, Burrington Estates
Burrington Estates JCWES Client

“JCW have always been very helpful and conducted their business in a professional manner. We have just carried out an independent compliance audit which has proved that the company (JCW) is worth the investment and ideal to look after our Retail portfolio.”
— Retail Facilities Manager, Vodafone
JCWES Client vodafone

“I have known JCW (formerly Electrum Services Limited) and their principal team of engineers for over 20 years and have always been happy with the quality and promptness of their work. They deserve 10 out of 10 for the service they provide and I would definitely recommend them to other companies looking to use their services.”
— Partner, Andy Kerr Associates LLP
AKA

“We have worked with JCW Energy Services Limited (formerly Electrum Services Limited/AC2000) for over 20 years who provide us HVAC maintenance and reactive call out services to our local property portfolio including offices, schools and public buildings. We meet with our Account Manager regularly and the engineers are always helpful and on hand to give advice.

We would definitely recommend JCW to anyone looking for HVAC maintenance services.”
— Senior Technician, Leicester City Council
LCC

“Over the last 4 years of partnering with JCW Saunders, we have experienced consistent excellent customer feedback which I believe is as a direct result of the determination demonstrated throughout all departments of the company in putting the customer first.”
— Contracts Manager, RWE N Power Plc
Npower

“From the request to quote, to the completion of a project, the management of the jobs are always exceptionally competitive and well delivered. The Installations Manager provides the contact initially and manages and owns the project through to completion. On the ground the guys doing the works are diligent, courteous to all staff and do a really professional job.

I have nothing but praise for the service delivery and the competitive costs do not diminish the service delivered.”
— Regional Maintenance Manager, Gala Leisure
Gala Bingo

“As we operate a pure and independent management model, aligning ourselves with competent and effective suppliers is key to our success at site level. JCW’s workload has steadily grown with our business and in line with the successful fulfilment of their KPI’s, and their obvious commitment to delivering a quality all-round service. We prefer to work with companies where we have direct access to decision makers and key personnel, and this is certainly the case with JCW.”
— Managing Director of OSS
OSS jcw relationship feedback

“JCW Energy Services Ltd has provided first class operational support in maintaining the thousands of air conditioning system on campus.
A professional organisation who are clearly very much ‘Customer Orientated’. When required they have also attended outside of the normal office hours to minimise any disruption to our day to day work.

A highly recommended organisation.”
— Mechanical Services Contract Supervisor, The University of Warwick
Warwick Uni

See our case studies online below:


JCW Publications


eBooks

Featured
A Guide to HVAC Project Planning
A Guide to HVAC Project Planning

A free guide on planning your next installations project.

A Guide to Workplace Compliance
A Guide to Workplace Compliance

A free guide to the rules and regulations applying to the workplace.

A Guide to HVAC Maintenance
A Guide to HVAC Maintenance

A free guide to the regulations and best practice regarding HVAC maintenance.

A Guide to Life Safety Systems
A Guide to Life Safety Systems

A free guide to the regulations regarding the testing of life safety systems in the workplace.


case studies

Featured
Read case study | Milton Keynes City Council
Read case study | Milton Keynes City Council

Providing gas, HVAC and electrical planned maintenance services to local Council

Read case study | Ambassador Theatre Group
Read case study | Ambassador Theatre Group

Providing national planned and reactive mechanical and electrical services

Read case study | Listed Building
Read case study | Listed Building

Aesthetic air conditioning installation to listed building

Read case study | Together
Read case study | Together

Robust and effective mobilisation smooths the process of changing service provider


be social


JCW Head Office - South East
Unit 7 Saxon Business Centre
Saxon Way
Melbourn
Cambridgeshire
SG8 6DN

enquiries@jcwes.com 

General enquiries: 03333 58 58 58

Search for what you're looking for:

JCW Contact Form:

Name *
Please enter as much details as possible. Company name, site address, etc.
Please select the relevant option to let us know if you agree for us to hold your information to enable us to contact you from time to time with regard to offers and useful information about our services. Your information would not be shared with any third parties. Please see our Privacy Policy for more details on how we securely hold your information.

Thank you for completing our contact form, one of our team will be in touch with you soon.

 

© JCW Energy Services Limited 2025, Registered in England No: 8831030. 
Registered Address: Unit 7, Saxon Business Centre, Saxon Way, Melbourn, Cambridgeshire, SG8 6DN.

Privacy & Cookie Policy
Sales Terms & Conditions
Terms of Purchase