JCW Energy Services are always looking for good people with great potential and as we are ever expanding size and increase in our client base, we are recruiting.

The vacancies we have available are detailed below.  We offer competitive rates depending on experience, as well as overtime opportunities, fantastic progression and training opportunities.

Now hiring...

Mobile Engineers

Locations: 

Nation wide

We are currently recruiting for experienced fully qualified mobile maintenance Electrical engineers and Commercial Gas Engineers nationally to work under our Leicester operation. The sites are mainly retail sites and would suit anyone who has worked in this environment previously. 

The work includes the planned maintenance, reactive and remedial works on emergency lighting systems, fire alarm systems and electrical circuits. 

Duties include but may not be limited to: 

  • Reactive callouts
  • PPM visits
  • Fire alarm maintenance and repairs
  • Lighting maintenance

Requirements:

  • 17th Edition qualification
  • Strong Maintenance background
  • Excellent customer service
  • Good communication skills
  • IT skills to include Microsoft office
  • Full clean driving licence

Package:

  • Competitive hourly rate
  • Paid door to door
  • Fully expensed van
  • 20 days holiday plus bank holidays

Recruitment Agencies are respectfully requested not to contact us here.

To discuss these roles further please contact us via email careers@jcwes.com quoting the reference number of the position you are interested in. 

Alternatively please fill in our Opportunities form here:

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Service Desk Coordinator

Post required: 1

Location: South Wigston, Leicestershire                            

ContractMaternity cover     

Hours of Work: 4 shifts, Between 0700 - 1700, Monday-Friday. 

Key Duties:

  1. Receiving service calls from clients and logging call details accurately on to the computer system.
  2. Proficiently using the scheduling system to task engineers to attend reactive call outs and scheduled work.
  3. Liaising with appropriate engineers to ensure calls are attended within the Given SLA for each contract.
  4. To ensure Engineer’s Netbooks/Tablets are up to date with required work as needed.
  5. To review the outstanding callouts/maintenance & quotes and ensure a suitable resolution within the required timeframe.
  6. Effective communication with clients to ensure they are kept fully informed with regard to callouts and reactive calls.
  7. Provide necessary documentation regarding access to shopping centres (Permits, method statements, co liability documents)
  8. Assist in monitoring and reviewing engineer workloads. As appropriate: manage outstanding work, switch jobs between engineers.
  9. Monitor/log engineers holidays/sick leave
  10. To effectively monitor and action service desk email requests from Clients and engineers.
  11. Ensuring any reports are updated daily
  12. Ensuring weekly scheduled visits are completed on time
  13. Send Fire Alarm, Emergency Light Keys / Break Glass panels as requested.
  14. Ensure computer system is kept consistently updated
  15. To attend courses and other training events in compliance with statutory requirements.
  16. To attend course and training events to promote changes to general and technical work practices.
  17. To undertake further duties as reasonably required for business needs.

Service Desk Call Handler

Post required: 2

Location: South Wigston, Leicestershire                            

ContractMaternity cover

Hours of Work: 4 shifts, Between 0700 - 1700, Monday-Friday.

Key Duties:

  1. Receiving service calls from clients and logging call details accurately on to the computer system.
  2. Proficiently using the scheduling system to task engineers to attend reactive call outs and scheduled work.
  3. Liaising with appropriate engineers to ensure calls are attended within the Given SLA for each contract.
  4. To ensure Engineer’s Netbooks/Tablets are up to date with required work as needed.
  5. To review the outstanding callouts/maintenance & quotes and ensure a suitable resolution within the required timeframe.
  6. Effective communication with clients to ensure they are kept fully informed about callouts and reactive calls.
  7. Assist in monitoring and reviewing engineer workloads. As appropriate: manage outstanding work, switch jobs between engineers.
  8. Log engineer’s holidays/sick leave
  9. To effectively monitor and action service desk email requests from Clients and engineers.
  10. Ensuring any reports are updated daily
  11. Send Fire Alarm, Emergency Light Keys / Break Glass panels as requested.
  12. To attend courses and other training events in compliance with statutory requirements.
  13. To attend course and training events to promote changes to general and technical work practices.
  14. To undertake further duties as reasonably required for business needs.